AOL session initiated by another user still running
Hi there,For assistance, please refer to the help article below:Run the AOL process shut down utility
View ArticleHow do i change font size of carousel and mail header
Hi Lee,For assistance, please refer to the help article below:Manage custom icons on the toolbar carousel - AOL Desktop Software
View ArticleCan't open email today
Hi there,For assistance, please refer to the help article below:Unable to open emails using the AOL Desktop Software
View ArticleI can't log in to facebook help
Hi there,So I can better assist you, could you tell me if you're having problems logging in to your AOL account? If so, please let me know what problem you're experiencing.
View ArticleI have tried to log in to facebook using my aol password but i still can't...
Hi Clementine,So I can better assist you, could you tell me if you're having problems logging in to your AOL account? If so, please let me know what problem you're experiencing.
View ArticleI have been receiving alerts about my account, the latest from this sender:A...
Hi Joe,AOL will never ask you for your username, password, or any other private account information in an email we send to you.For additional information about spam and phishing emails and what to do...
View ArticleLate delivery of email
Hi Bob,If you still need additional assistance, please contact our Mail Support Team via:Web form: http://t.co/0a6HwpMTwitter: @aolmailhelpor, Facebook:...
View ArticleSuspicious Activity
Hi Eric,For assistance, please refer to the help article below:How do I know if my account has been compromised (hacked)?
View ArticleReading list pane
Hi there, So I can better assist you, please provide me with additional information about the issue you are experiencing.
View ArticleSwitch back to unified inbox mode?
Hi Doug,For assistance, please refer to the help article below.How do I switch to the Unified Inbox view?
View ArticleFinding old AOL favorites
Hi Doug,For assistance, please refer to the help article below:Back up or restore my Personal Filing Cabinet
View ArticleAIM/Google Chrome Volume control
Hi Michelle,Bellow are the only sound options for AIM.com:How do I turn off my notification sounds in AIM.com?
View ArticleLocking in Same Password on Two Laptops Using the Same Hotspot
Hi Joel,Since the AOL Desktop Software doesn`t allow you to be signed in from two laptops at the same time, we recommend that you use AOL Webmail on one device and the AOL Desktop on your second device.
View ArticleManually replace organize file for aol9.7 in windows 8
Hi there, Were there any changes made to your computer at the same time the problem started?
View ArticleDelete email account
Hi Claudia,To cancel, please refer to the instructions in one of the articles below (depending on the type of account you use).How do I cancel my free AOL account? How do I cancel my paid AOL account?
View ArticleI want to cancel my account, but cannot recall my ...
Hi there,To cancel, please refer to the instructions in one of the articles below (depending on the type of account you use).How do I cancel my free AOL account? How do I cancel my paid AOL account?
View ArticleCan't get into my aol account nor facebook account,password doesn't match
Hi Alice,For assistance, please refer to the help article below.I forgot my AOL password. How do I reset it?
View ArticleAppriciation letter
Hi there,For assistance, please refer to the help article below.Submitting feedback
View ArticleMy aol mail no loner displays the date of the e ...
Hi there,For assistance, please refer to the help article below.Unable to see the date, subject, or email address for emails in my mailbox using the AOL DesktopSoftware
View ArticleNeed AOL Mail App for Windows8
Hi Barb,For assistance, please refer to the help article below.Video: How to install AOL Desktop 9.7
View ArticleWhy am I getting Whoops something happened, I am ...
Hi Scott,For assistance, please refer to the help article below.Uninstall and reinstall AOL Desktop Software
View ArticleLocked out of email
Hi Vanessa,Please try resetting your browser's cache and cookies. For assistance, please refer to the help article below. :Clear Cookies, Cache and History on Your Browser After this try resetting...
View ArticleToo many toobars.
Hi George,For assistance, please refer to the help article below.Uninstall AOL Toolbar
View ArticleSuspended acount
Hi Nada,For assistance, please refer to the help article below:Suspicious alert notice: Blocked AOL account - all instances
View ArticleEmail icon
Hi John,For assistance, please refer to the help article below:Can I preview my emails before opening them in AOL Mail?
View ArticlePasswort-Probleme beim Login
Hi there, For assistance, please visit http://www.aol.de and click the AOL Kontact link at the bottom of the page. Once you click on the link, please fill out the form and submit it. Thank you.
View ArticleI need help please !! anyone
Hi Joe,For assistance, please refer to the help article below:Does my AOL Mail account get deactivated if I don't use it for 90 days?
View ArticleHelp with mail
Hi Wayne,For assistance, please refer to the help article below:Are spam settings blocking email or attachments I actually want to get?
View ArticleLost email
Hi there,For assistance, please refer to the help article below:Email previously listed in my mailbox is missing
View ArticleCannot open mail folders
Hi John,Please provide me with additional information about the issue you are experiencing (see questions below).1. Are you using the AOL Desktop software or AOL Webmail?2. If you're using the AOL...
View ArticleOld AOL Pages
Hi Cheryl,It’s possible that the link isn’t live anymore. Is there something in particular that you are looking for that I can assist you with?
View ArticleHow to open the blocked oal email
Hi there,Please provide me with additional information about the issue you are experiencing (see questions below).1. Are you using the AOL Desktop software or AOL Webmail?2. If you're using the AOL...
View ArticleCannot send e-mail - schedules for later delivery.
Hi Rita,For assistance, please refer to the help article below.Send Now button is missing in the Write Mail window
View ArticleWhy is my toolbar icons so small
Hi Rob,If you wish to have the icons on the toolbar appear larger please change the resolution on your screen. To do so, please refer to the following help article: How do I change the Windows screen...
View ArticleAOL Freezing Up
Hi Mar,For assistance, please refer to the help article below.AOL freezes while I am online
View ArticleHuff Post
Hi Kyle,You can personalize your Welcome Screen, however, I don’t think you can remove the Huffington Post content – you can change the themes. To do so, please refer to this article for help:How do I...
View ArticleIs there a way to disable Huffington Post on my welcome screen
Hi Kyle,You can personalize your Welcome Screen, however, I don’t think you can remove the Huffington Post content – you can change the themes. To do so, please refer to this article for help:How do I...
View ArticleI keep getting these security alert emails asking ...
Hi there,AOL will never ask you for your username, password, or any other private account information in an email we send to you.For additional information about spam and phishing emails and what to do...
View ArticleHow do I replace the home button in the aol toolbar?
Hi Pete,So I can better assist you, could you tell me if you're using the toolbar within the AOL Desktop software or a different one? Also please let me know the version of the AOL Toolbar that you are...
View ArticleE part of??
Hi Lou,For assistance, please refer to the help articles below.How do I change my Display Name in AOL Mail?How to change display name in the AOL Desktop Software
View ArticleWhen I loaded AOL9.7 my address book entries disappeared. How do I get them...
Hi Michael,For assistance, please refer to the help article below.Address Book is missing
View ArticleSeeing chip count
Hi Emm, For Games.com support, please go to:http://help.aol.com/help/microsites/microsite.do?cmd=displayKCPopup&docType=kc&externalId=51209
View ArticleHow do i restore my laptop to the older version of aol. Not happy with 9.7.
Hi there,Here's a link where you can download AOL Desktop 9.6.
View ArticleCancel Compuserve Email
Hi Kathy,For assistance, please refer to link below.http://cancel.compuserve.com
View ArticleMy search folder isn't working on one of my emails. Other accounts are fine....
Hi there,For assistance, please refer to the instructions listed in one of the help articles below (depending if you’re using AOL WebMail or the AOL Desktop software):If you’re using AOL WebMail,...
View ArticleOops! Search just fumbled that one. Give us a moment and please try again in...
Hi James,Sometimes the best solution is also the easiest. Sign out of AOL Mail and then sign back in. Doing this will usually correct the problem.For further assistance, please refer to the help...
View ArticleAol homepage stories change too fast
Hi there,The top stories carousel will automatically rotate, but if you find an interesting story, just click the Pause button to stop.Features available on the AOL Welcome Screen
View ArticleReset 2nd AOL Name password
Hi Michael, For assistance, please refer to the help article below. How do I change the password for additional Usernames?
View ArticleAOL keeps cutting off
Hi Chris,For assistance, please refer to the help article below:Reset web settings
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